Refund policy

Return & Refund Policy

Thank you for shopping with us. Please read our return and refund policy carefully.

Return Eligibility

You have 30 calendar days from the date you receive your item to request a return.

To be eligible for a return:
  • Item must be unused, in original condition, with all original packaging intact.
  • Damages caused by customer misuse, wear‑and‑tear, or unauthorized modification are not eligible for return.
  • Sale / clearance items are non‑returnable unless defective.

Return Authorization

All returns require prior authorization.

Please contact our support before sending back goods:
  • Email: fanged‑jobs‑06@icloud.com
  • Phone: +1 303‑322‑3289

    Provide your order number, item information and reason for return. We will send you return instructions within 1‑2 business days.

    Do NOT send items back without receiving our return authorization. Unauthorized returns may not be processed.

Return Shipping Cost

  • If return is caused by our error (wrong item, defective product): we cover return shipping fee.
  • If you return for personal reasons (change mind, no longer want): you are responsible for return shipping cost. Original shipping fee is non‑refundable.

Refund Processing

Once we receive and inspect your returned item, we will notify you of approval or rejection.
  • Approved refunds will be issued to your original payment method. Please allow 5‑10 business days for funds to show in your account, depending on your payment provider.
  • If your return is rejected, we will ship the item back to you.

Damaged & Defective Items

If you receive damaged or defective goods, please contact us within 7 days after delivery, attach photos of product damage and packaging. We will arrange replacement or full refund.

Contact Information

For return‑related inquiries:

Email: fanged‑jobs‑06@icloud.com

Phone: +1 303‑322‑3289

Mailing Address: 660 S Monaco Pkwy
We reserve the right to update this policy without prior notice.